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Sales Manager - Golf

Company Name:
The Ritz-Carlton
Sales Manager-Golf
We make stories like this possible every day. By empowering our fellow Ladies and Gentlemen to make each guest experience like no other. By taking passion and turning it into a vision. And, by leading a team that never forgets we're creating guests for life.
The Ritz-Carlton Lodge, Reynolds Plantation,
located at
One Lake Oconee Trail, Greensboro, GA, 30642
currently has the following opportunity:
Sales Manager-Golf (14002494):
Manages the proactive solicitation, sales and coordination of groups of 10 or more rooms on a group golf or spa package. Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are over the Sales Office peak room parameters. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
CANDIDATE PROFILE
Education and Experience
Required:
High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
Preferred:
Large group sales experience.
CORE WORK ACTIVITIES
Managing Sales Activities
Manages the proactive solicitation, sales and coordination of groups of 10 or more rooms on a group golf or spa package.
Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are over the Sales Office peak room parameters.
Targets group golf accounts with heavy emphasis on proactive solicitation and account saturation.
Identifies, qualifies and solicits country club new accounts in feeder markets with a focus on increasing business.
Develops golf mailers/email blasts to strategic groups for solicitation.
Develops group golf package specials for PGA professionals and/or Golf Federation executives in Latin America to increase business within the property.
Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and know how to sell against them.
Closes the best opportunities for the property based on market conditions and property needs.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals.
Develops group sales revenue and operation budgets, and provide forecasting reports.
Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers and market.
Assists with selling, implementation and follow-through of group sales promotions.
Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations.
Provides accurate, complete and effective turnover to Event Management.
We invite you to learn more about this position and apply at: https://marriott.taleo.net/careersection/7/jobsearch.ftl?lang=en
Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.
www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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