Associate Director -Meetings & Special Events

Company Name:
The Ritz-Carlton
Associate Director -Meetings & Special Events
We make stories like this possible every day. By empowering our fellow Ladies and Gentlemen to make each guest experience like no other. By taking passion and turning it into a vision. And, by leading a team that never forgets we're creating guests for life.
The Ritz-Carlton Lodge, Reynolds Plantation,
located at
One Lake Oconee Trail, Greensboro, GA, 30642
currently has the following opportunity:
Associate Director -Meetings & Special Events (14000Z7B):
Assists in leading meetings and special events. Position assists in the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Helps ensure the team meets the brand's target customer needs, employee satisfaction, and focuses on growing event revenues and maximizing the financial performance of the department.
Education and Experience
High school diploma or GED; 4 years experience in event management, food and beverage, sales and marketing, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in event management, food and beverage, sales and marketing, or related professional area.
Assisting in Managing Meetings and Special Events Operations and Budgets
Researches and analyzes new products, pricing and services of competition.
Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
Ensures the property is apprised of all groups that will impact property operations.
Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
Leads the execution of brand service initiatives in event management areas.
Develops an event management strategy that is aligned with the company's business strategy and leads its execution.
Conduct daily walk-through of banquet floor to ensure client satisfaction and quality standards.
Assisting in Leading Meetings and Special Events Teams
Holds event management team accountable for desired service behaviors related to product and service delivery.
Communicates a clear and consistent message regarding departmental goals to produce desired results.
Assists in execution of departmental goals in game plans.
Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
Managing Profitability
Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
Assists in creating and achieving the annual banquet budget.
Focuses on building the property's top line revenue by supporting the execution of the annual Meetings & Special Events Marketing Plan, and providing leadership to the team on post-contractual upselling efforts.
We invite you to learn more about this position and apply at: https://marriott.taleo.net/careersection/7/jobsearch.ftl?lang=en.
Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook.
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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